Pay for Success: An Innovative Approach to Address Chronic Social Issues

In 2016, the Connecticut Department of Children and Families (DCF) adopted the Pay for Success (PFS) model to provide resources such as in-home parenting and substance use therapies for at-risk families. Through this approach, governments, service providers, investors, and other stakeholders came together to negotiate an outcomes-based contract. Produced in partnership with the Governing Institute, this brief describes how DCF used this PFS project to improve outcomes for Connecticut families.

“The public sector cannot fix all that plagues human services and the families we serve alone — especially when many states, like Connecticut, continue to face fiscal constraints with state budgets. We need partners to help us think outside our usual constraints.”
-Vannessa Dorantes
Department of Children and Families Commissioner, Connecticut


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